“User” means the viewer or user of Investec’s Platforms.
“Our” refers to Investec.
“Platforms” means all our websites, mobile sites, social media platforms or any other technology or mechanism you may use to interact with us.
“Investec” means the owner of the website, Investec Property Fund Limited, registration number is 2008/011366/06, registered in the Republic of South Africa and whose registered office is 100 Grayston Drive, Sandown, 2196.
“We” Investec Property Fund Limited.
What we collect
Investec may collect the following information:
Personal information you volunteer or which we may infer.
Any domain name information that we collect is not used to personally identify you but is instead aggregated to measure the number of visits, average time spent on the Website, pages viewed. We use this information to measure the use of our Website and to improve its contents. However, additional services may be available if we have certain information about you.
This includes any information that you provide to us directly:
We may collect the following information, including personal information:
We may intercept and monitor your communications
Personal information we collect automatically
When you use the Platform, Investec automatically receives and records information on our server logs from your browser or mobile platform, including your location, IP address, cookie information, and the page you requested. We treat this data as non-personal information, except where we are compelled to do otherwise by law or legal authority.
Investec only uses this data in aggregate form and we may provide this aggregate information to our partners about how our customers, collectively, use the Platform, so that our partners may also understand how users make use of the Website.
Information from third-party sources
We may receive additional information about you that is publicly or commercially available and combine that with the information we have collected or received about you through other forms of communication.
What we do with the information we gather
Investec requires this information to understand the User’s needs and provide the User with a better service, and in particular for the following reasons:
Investec processes your personal information for the purposes outlined above where:
Your Right to Object
Please note that you have a right to object to the processing of your personal information where that processing is carried out for our legitimate interests.
Where required by applicable law, where we send you direct marketing, we will obtain your consent for this, which you may withdraw at any time.
We are committed to ensuring that the User’s information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information it collects online.
A cookie is a small file which asks permission to be placed on the User’s computer’s hard drive. Once the User agrees, the file is added, and the cookie helps analyse web traffic or lets the User know when the User visits a particular site. Cookies allow web applications to respond to the User as an individual. The web application can tailor its operations to the User’s needs, likes and dislikes by gathering and remembering information about the User’s preferences.
We make use of traffic log cookies to identify which pages are being used. This helps analyse data about webpage traffic and improve the website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
The User can choose to accept or decline cookies.
However, if you wish to restrict or block the cookies which are set by Investec websites, or indeed any other website, you can do this through your browser settings. The Help function within your browser should tell you how.
Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your machine as well as more general information about cookies.
Please be aware that restricting cookies may impact on the functionality of Investec websites.
If you wish to view your cookie code, just click on a cookie to open it. You’ll see a short string of text and numbers. The numbers are your identification card, which can only be seen by the server that gave you the cookie.
For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.
We may link to other websites which are not within our control. Once you have left our Platform, we are not responsible for the protection and privacy of any information which you provide. You should exercise caution and look at the privacy statement applicable to the third party’s website in question.
How we share the information of the User
Investec will not sell or lease a User’s personal information to third parties without the User’s permission. Investec may share User’s information with:
Retention of data
We may retain other data for internal analysis purposes.
We are required to ensure that your personal information is accurate and maintained in a secure environment for a period of time no longer than necessary for the purposes for which we are processing your personal information. We generally keep personal information collected via the Website in accordance with the timeframes set out in any relevant legislation which applies to the personal information provided to us. However, in some cases we may need to keep personal information for longer (e.g., where we are required to do so in accordance with legal, regulatory, tax or accounting requirements, or dealing with complaints, legal challenges or prospective litigation).
Transfer of data
You have the right to ask us not to contact you for marketing purposes. You can exercise this right at any time by using any of the various “opt-out” options that we will always provide to you when we communicate with you. We will not send you marketing messages if you tell us not to, but we will still need to send you service-related messages.
You may request details of personal information which we hold about you under the Promotion of Access to Information Act, 2000 (“PAIA”). If you would like to obtain a copy of your personal information held by Investec, please contact our information officer as listed below.
You have a right to object on reasonable grounds to the processing of your personal information where the processing is carried out to protect our legitimate interests or your legitimate interests unless the law provides for such processing. If you wish to exercise this right, please contact our information officer as listed below.
We have appointed an Information Officer to oversee compliance with this privacy notice. If you have any questions about this privacy notice or how we handle your personal information, please contact the Information Officer. You have the right to make a complaint at any time to the Information Regulator of South Africa.
Information Regulator of South Africa
Tel: 012 406 4818
Fax: 086 500 3351